Delivery
Delivery Information
At Royal Desert Farm FZE, we understand that freshness is key when it comes to dairy and non-veg products. That’s why we’ve designed our delivery process to ensure you receive your orders in the best possible condition, right at your doorstep. Here’s everything you need to know about our delivery services.
Delivery Areas
- We deliver our products within the UAE and internationally.
- Shipping within the UAE is handled by a third-party courier.
- Delivery within UAE cities shall be completed within 1 – 2 working days, while delivery to other countries will take approximately 4 to 10 working days.
- To check if we deliver to your location, enter your zip code during the checkout process.
- If your location isn’t listed, stay tuned as we are constantly expanding our delivery zones.
Delivery Fees
- UAE Delivery Fees:
Dubai – 30 AED
Sharjah – 20 AED
Ajman – 20 AED
- UAE Delivery Fees:
-
- UAE Other Cities Flat Rate – 40 AED
Abu Dhabi
Al Ain
Fujairah
Umm al quwain
Ras al khaimah
- International Delivery Fees: The fee will be calculated and displayed on the checkout page, depending on the destination country and location.
Ensuring a Smooth Delivery
To avoid delivery delays, please ensure you provide:
- Your full address
- Your contact details (phone number and email)
Multiple Shipments Policy
- Orders may be shipped in multiple shipments based on product availability and warehouse locations.
- If your order requires multiple shipments, you will be notified at checkout.
- Important: Multiple bookings/orders/shipments may result in multiple postings to the cardholder’s monthly statement.
Payment Confirmation – Services
- Once the payment is successfully processed, a payment confirmation will be sent to the customer via email and/or SMS.
- Customers can expect to receive their payment confirmation immediately after completing the transaction.
- If you do not receive a confirmation within 30 minutes, please contact our support team for assistance.
For any delivery-related queries, please contact us at:
Email: contact@royaldesertfarm.com
Phone: +971 529 764 499